Customer Service


Regular college, for-credit courses, 1-year certificates


Shorter, workforce development, non-credit course

  • At HCC, click here -- then select “Professional Development”, then “Customer Service”
  • At STCC, click here -- then select “Customer Service Series Training”.



Training for jobs at MGM Springfield presented by Training and Workforce Options (TWO),

a joint venture of Holyoke Community College (HCC) and Springfield Technical Community College (STCC).


For more information on upcoming job opportunities at MGM Springfield, go to SkillSmart.